As avid fashion-lovers ourselves, we want you to be absolutely obsessed with your purchase! If you are not completely satisfied with your items, we are more than happy to help with returns and exchanges under the following guidelines:

1. Eligibility for Return

• Returns must be initiated within 30 days from the date of purchase.
• Items must be unworn, unwashed, and in their original condition, with all tags and packaging intact.

2. Return Process

• To initiate a return, please contact us by email or in the chat box below with your order number and reason for the return.
• We will provide you with instructions on how to send your item back.

3. Refunds & Exchanges

• Once your returned item has been received, we will process your refund to the original payment method within 7-10 business days.
• If you prefer an exchange, we will send the replacement item as soon as it is available. If the replacement is not in stock, we will issue a refund.

4. Return Shipping Costs

• Customers are responsible for the return shipping costs unless the return is due to an error on our part (e.g., defective or incorrect items).

5. Damaged or Incorrect Items

• If you receive a damaged or incorrect item, please contact us immediately at hellochicipedia@gmail.com with a photo of the issue.

6. How to Contact Us

• For any questions or concerns regarding returns, please reach out to us at hellochicipedia@gmail.com or in the chat box below.

Thank you for shopping with CHIC-ipedia 💛 We're so grateful for you!

As one-of-a-kind pieces, our items deserve a little extra love and care. You'll find specific care instructions on each product page—be sure to check them out to keep your piece looking its best!

We follow standard sizing, but for the most accurate fit, please refer to the size guide on each product page. If you have any questions, feel free to reach out to us—we're happy to help!

Got a question? Don’t be shy! Drop us an email at hellochicipedia@gmail.com or hit us up in the chat below—we LOVE getting to know you! xx

We’d love to see how you style your CHIC-ipedia pieces! Tag us @chic_ipedia on socials, and we might just feature you—of course, with your permission! ✨💖